Patch Management

Overview

Patch management is the process of acquiring, testing, and deploying software updates (patches) to systems, applications, and devices to fix security vulnerabilities, improve performance, and ensure compliance. It involves identifying outdated software, prioritising patches based on risk, and applying them in a timely manner to reduce exposure to cyber threats such as exploits and malware. Effective patch management includes automated scanning, scheduling updates, testing for compatibility, and maintaining detailed reports for auditing. By keeping systems up to date, organisations minimise security risks, maintain operational stability, and meet regulatory requirements.

Our Solution

Datto Remote Monitoring and Management (RMM) is a cloud-native platform designed for Managed Service Providers (MSPs) and IT teams to remotely monitor, manage, and secure endpoints across Windows, macOS, and Linux. It helps automate IT tasks, improve security, and deliver proactive support from a single dashboard.

Cloud-Based Architecture: Accessible from any browser with secure authentication.

Endpoint Monitoring: Real-time visibility into device health, performance, and security status. Hardware and software inventory tracking.

Automated Patch Management: Schedule and deploy OS and third-party application updates. Reduce vulnerabilities and maintain compliance.

Remote Control & Support: Secure remote access for troubleshooting. Integrated chat and file transfer.

Scripting & Automation: Supports PowerShell, Bash, and custom scripts. Automate repetitive tasks across multiple endpoints.

Integrations: Seamless integration with our security tools and third-party tools such as O365 and alternative.

Reporting & Dashboards: Customizable dashboards for real-time insights. Detailed reporting for compliance and performance metrics.

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